“Why wouldn’t we buy directly from the service provider themselves”?

This is a question we hear many times a day; our answer is simple:

“It is not your provider’s position to give you the level of service and support that All Things Telecom has provided for all our clients and will provide for you as well”.  Broken down into a detailed explanation, it looks like this:

• The sales process from any provider is usually fantastic (as with any other industry) so this is not the problem. What we hear on a regular basis is how after the “sale” our clients can’t get anyone to understand what they initially talked about with their sales person who they can’t seem to get a hold of like they did before this agreement.

• This is no fault of any one provider; or the sales people who work for them. This is simply how their process works! They have sales people to SELL and support people to support and technicians who make things happen the way they were ordered.

• The problem is; when your sales process is over you sometimes lose that personal touch and care; that one person who knew your application the way you wanted it and you felt confident enough to leave them at the wheel to drive this project.

• You would expect this same person to be the support if there were actually a problem. This would avoid you or anyone in your organization having to spend hours, weeks, or even months looking for help from someone, just to end up in distress.

WE ARE BUSINESS ORIENTED TELECOM PROFESSIONALS

We work for our clients, not the provider’s. Our process is simple because finding solutions that work for your business is what our entire team of employees is dedicated to.

We work with our select providers daily to ensure we have key relationships, up to date training, knowledge of technology and their products. We pass this straight to our clients keeping them informed and giving the highest levels of support. Best of all it never costs you a thing; we are paid by the providers you choose!

Our job is to make certain not only your sales process is “fantastic” but the implementation, follow up, and length of contract support is just the same. You will not get these levels of support and care from any other source.

The knowledge of our select providers comes from many years of experience in working with them to develop only the best for our clients. This allows us to bring an incredible value to our clients by streamlining the process for them.

We never charge for these services, even the length of contract support. We are always paid from the provider you choose and never will our integrity be altered by unfair practices. This guarantees our clients are getting what is best for them and not a product that they are pushing for “the month end”!

Take the time to call and speak with a telecom expert who can guide your company into the future of technology with out the concern and headache you are used to.

Choose All Things Telecom today and you will never deal with service providers by yourself or spend your company’s time and money looking for answers ever again!